FAQ
Q: What is Maison Source?
A: Maison Source is a luxury sourcing concierge specializing in finding authentic designer handbags, jewelry, watches, fashion, and hard-to-source luxury items from trusted global partners.
Q: How does the sourcing process work?
A: Simply send us the item you’re looking for. We’ll source the best available option, provide pricing and details, and secure the item once payment is received.
Q: Are all items authentic?
A: Yes. Authenticity is our top priority. We source exclusively through trusted boutiques, authorized retailers, and vetted luxury partners.
Q: How much do you charge?
A: Maison Source charges a sourcing fee for locating and securing luxury items. Fees vary based on the item and complexity of the request.
Q: Do you require payment upfront?
A: A deposit or full payment may be required depending on the item being sourced. Payment terms will always be discussed before an order is placed.
Q: How long does sourcing take?
A: Timing varies by item availability. Some requests can be fulfilled within days, while rare or highly sought-after pieces may take longer.
Q: Can you source sold-out or hard-to-find items?
A: Yes. We specialize in locating exclusive, limited-edition, and difficult-to-find luxury pieces.
Q: Do you offer international sourcing?
A: Yes. We work with a global network of luxury partners to locate items worldwide.
Q: Are all sales final?
A: Due to the nature of luxury sourcing and special-order items, all sales are typically final unless otherwise stated.
Q: How do I get started?
A: Send us a message with the item you’re looking for, including photos, color preferences, size, and any specific details. We’ll take it from there.